Search by Keyword
Shop by Brand
Shop by Health Concern
Shop by Category
NutriGenomyx, Inc. is committed to your privacy. We disclose our information practices below and we agree to notify you of:
If you have questions or concerns regarding these statements, you should contact Customer Support by email.
At NutriGenomyx we protect your privacy as if it were our own. We use the information you provide to us for six purposes only: to process your order(s), to reply to your questions, provide our newsletter via email, to facilitate a transaction you chose to enter into with our third party partner(s) and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Our Secure Ordering
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left or right corner of your browser, or to the right of the location bar in newer browsers. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Some browser versions and some firewalls do not permit communication through a secure server like the ones we use at NutriGenomyx. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-877-384-8669. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. NutriGenomyx wants you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 1-877-384-8669 and we will be happy to help you.
Credit Card Fraud Protection
Optional Phone Ordering
Information We Collect
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address.
When you subscribe to our newsletters, NutriGenomyx, Inc. asks you for contact information (your name and email address). When you sign up for our newsletters we use your name and email address to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, no information that would allow others to contact you will be disclosed by NutriGenomyx. Your information will be used for no other purpose than to allow you to submit product reviews.
Recommend product to a friend
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used to bill you for products you purchase, and if you provide prior consent, this information may also be shared with a third party partner. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password.
You will automatically be registered to receive our weekly newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter.
We have several types of third-party relationships.
Our affiliates may have access to transaction-level data. Our third-party affiliate program offers a feature that may allow a small number of selected affiliates to gain access to individual user transaction information that originates from links on their websites. These affiliates generally include, but are not limited to, rebate sites, member sites, charity fund-raising sites, school fund-raising sites, and association sites. To properly track and credit the customer's transaction, these sites may give each of their members a unique code, which will uniquely identify the member or the member's organization. This code is activated only when the customer links directly from the affiliate site to NutriGenomyx. Any transactions made at NutriGenomyx while the code is active will be reported back to the affiliate. NutriGenomyx never passes on personal data as part of this feature. We will provide only the date of the transaction, the amount of the transaction, and the product purchased. To further protect the privacy of our customers, we require all affiliates requesting this feature to sign a statement promising to inform users beforehand of any such data collection, and to guarantee that any data collected will be used solely to reward users (or their selected charities) for their purchases. If you are concerned about having your purchase tracked in this manner, you may avoid it by visiting NutriGenomyx directly (without linking from an affiliate site). If the affiliate site has not made its tracking procedures clear to you, please notify us by e-mail.
We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.
When You Send Email to our Customer Service Department
Contacting the Web Site