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Shipping Policies and Procedures
Orders placed before 2 PM Monday - Friday will ship out the same day when in stock. If an item is on back order, we will hold your order until all items are available for one shipment.
We aim to offer the widest selection of professional grade health products available today. This means we warehouse as much of our offering as we can, but some products are only ordered in when requested by a customer. Orders are shipped using USPS Priority Mail and based on the package weight. Most delivery is within 2 - 5 business days. Length of delivery is based on business days, location, and product availability. Weekends and holidays are not included in shipping time.
If an order is shipped at no charge and is undeliverable, unclaimed or refused, your credit card will be charged a $8.95 shipping fee.
For heat sensitive or refrigerated products, a $4.75 handling fee plus shipping may be applied to orders. While the ice/cold pack will melt in transit, the product will retain its integrity. Please note that heat sensitive products are non-returnable and non-refundable.
If any problems arise during the shipping process, you will be notified via email.